How to install DigiFam Mobile on Android
| Getting started with DigiFam Mobile is easy. Just follow these simple instructions: |
| 1. Purchase your subscription QR Code online or in-store: |
| Buy your DigiFam Mobile subscription online – one subscription lets you manage up to 3 mobile devices: |
| Select Options – Button to take to Pricing page |
| OR… |
| Purchase in-store at your nearby retailer: |
| 2. On The Parent Phone – Register your details with DigiFam |
| Download the DigiFam App from the Google Play Store (for Android) or The App Store (for iOS) |
| Open the App and register as a new DigiFam customer, or if you are an existing customer, just Login |
| Go to the Mobile menu and use the ‘Scan’ button to scan your purchased DigiFam Mobile QR Code |
| You will now see your Mobile menu has been populated with 3 x ‘Activate Your Child’s Device‘ slots. |
| Click on one of the ‘Activate Child’s Device’ slots. |
| Choose the ‘Android’ option |
| You will have 2 methods of installation. Quick Install or Full Install. The difference being that Full Install will give the Parent complete ownership of of that device, will grey out Apps that are listed as ‘Not Allowed’ and will be capable of accepting any new and improved features in the future |
| Once you have chose your Android Installation Method, use the in-app instructions on how to prepare your child’s device and install “SaferK” |
| 3. On The Child’s Phone – Install SaferK (Quick Install) |
| After choosing the ‘Quick Install’ option for the Android Solution on the DigiFam Parent App, you will see a QR Code that will be eventually scanned by the child device |
| Under that QR Code, there is a ‘Share Link’ button. |
| Click this button to share a link with the Child Device via any messenger platform |
| On the Child Device, click on the received link |
| This will ask you to allow downloads from an unknown source. Allow this |
| The Child App will then download |
| Follow the in-app instructions for the installation process |
| The camera will eventually open to allow you to scan the QR Code that was generated on the DigiFam Parent App |
| This completes the installation |
| 4. On The Child’s Phone – Install SaferK (Full Install) |
| Note: |
| A factory reset is required on the Child Device in order for the Parent to have full ownership. Please ensure to backup the device before factory reset |
| Backup the data on the Child’s Phone |
| Now perform a factory reset |
| Once the phone reboots and before you personalise the device, on the very first screen that welcomes you and asks to choose a language, tap on the screen about 7 or 8 times |
| This will open a QR Reader |
| If you are asked to connect to a Wi-Fi network first then do so. |
| Once you have connected, the QR Reader will open the camera on your child’s phone |
| You can now scan QR Code in Step 2 of the installation guide on the Parent DigiFam App |
| After scanning on the Child Device, follow the instructions to install SaferK |
| The camera will eventually open on the Child Device to scan the final QR Code |
| This final QR Code will be generated in Step 3 of the installation guide on the Parent DigiFam App |
| Once you have scanned the final QR Code, finally, reboot the Child Device to complete the installation and the association of the Child Device with the Parent’s DigiFam Account |
| Your setup is now complete. |
| Your kid’s mobile phone will appear on the MOBILE tab of your DigiFam app. You can now begin to create & apply your filters and schedules to your child’s device. |
| How to Backup and Reset |
| You can use the links below to find out how to backup your Child’s Device and conduct a Factory Reset. |
| Backup – Click here |
| Link to take to FAQs – How to Back Up |
| Reset – Click here |
| Link to take to FAQs – How to Reset Android device |