How do I limit access to Social Media?

You can limit your kids from spending too much time on Social Media by applying specific Filters to their devices. You can block access totally or you can set times at which your children are allowed to access certain Social Media apps and websites. Here is how you do it.

Using your DigiFam app…

1. Create a Filter List for your child

Create Filter Lists to block or limit your children’s access to social media:

Click ‘Filters‘

Click the ‘ADD FILTER LIST‘ button

Select the ‘Name‘ field and rename the Filter List to one that you will recognise (e.g. Kate’s Filter List)

Next, click on ‘Filter List‘ – our list of pre-loaded social media apps, websites, adult content, online games will be shown

Scroll to the app or website that you want to limit and click the ‘Allowed‘ button beside it to change access to ‘Not Allowed‘ – note that this will block the app/website 24/7 – to apply time limits to the app/website, check out section 2 below.

Click the Save button (checkmark, top right hand corner)

2. Set up Schedules

Create time schedules for apps & websites in your Filter Lists to allow your children access to social media only at certain times:

In your Filter List, beside the app you wish to limit access to, select the Clock Symbol next to the ‘Allowed / Not Allowed’ button

You can now apply a time schedule to that app/website

Select the time slot period and days of the week during which there will be NO access to that app/website

Click the Save button (checkmark, top right hand corner)

Click the Save button again to bring you back to the ‘Edit Filter List’ menu

Now Click ‘Apply to Device/s‘

You will be presented with a list of the devices connected to your DigiFam network*

Click the toggle button ‘Unselected‘ beside the device to which you want to apply the Filter List – this will now change to ‘Selected‘.

Click the Save button (checkmark, top right hand corner)

Congratulations! You have now created the Filter List, created Schedules for apps/websites and applied it to the device. Note that you can only apply 1 Filter List to each device.

*If you have both DigiFam WiFi (Home or Pro) and DigiFam Mobile, you will need to make sure that you apply the appropriate Filter List to your child’s device in both the WIFI tab and in the Mobile tab

Using your DigiFam Customer Portal…

1. Create a Filter List for your child:

Click ‘Filters‘ from the main menu

Click ‘Add New Filter List‘ on the right-hand side – our list of pre-loaded social media apps, websites, adult content, online games will be shown

Select the ‘Name‘ field and rename the Filter List to one that you will recognise (e.g. Kate’s Filter List)

Scroll to the app or website that you want to limit and tick the checkbox beside it to apply the filter – note that this will block access to the app/website 24/7 – to apply time limits to the app/website, check out section 2 below.

Apply any other filters that you want to by ticking the appropriate checkboxes

Click ‘Save‘

2. Set up Schedules

Create time schedules for apps & websites in your Filter Lists to control the time spent on social media:

Click on the calendar symbol on the right-hand-side

You can now apply a time schedule to that app/website

Select the time slot period and days of the week during which there will be NO access to that app/website

Start Time represents the time from which the app/website will not be accessible

End Time represents when the Time Schedule is completed (and when access to the app/website is available again)

Checkmarks beside the Days of the Week determines on what days the Schedule will apply

You can apply up to 2 Time Slots per app/website Schedule – this means you can select 2 distinct periods in a day when the app/website is accessible for your child (e.g. a period in the morning, and a period later in the evening)

Click ‘Save +‘

Now, Apply the Filter List with Schedules to your child’s device(s) by:

Navigating to either ‘WIFI Devices’ or ‘Mobile Devices’*

Select the device to which you want to apply the Filter List with Schedules

Open the ‘Apply Filter‘ tab

Click the ‘Apply Filter +‘ button

Choose the Filter List that you want to apply from the drop-down list

Click ‘Save‘

Congratulations! You have now created the Filter List, created Schedules for apps/websites and applied it to the device. Note that you can only apply 1 Filter List to each device.

1. Choose the apps/websites

2. Create the Schedule