How to setup DigiFam Home

Getting started with DigiFam Home is easy. Just follow these simple instructions:

1. Connect your DigiFam Home unit to your router

Connect one end of the black network cable into the WAN Port of the DigiFam Home unit

Then connect the other end of the black network cable into any Ethernet/LAN Port of your router

Next, connect the small end of the the supplied USB power cable into the ‘Power’ port of the DigiFam Home unit

Then, connect the larger end of the same power cable into the USB Port of your router.

If you router does not have a USB Port, you can simply power your DigiFam unit using a USB Adaptor plug. DigiFam only needs 2 amps.

The DigiFam network is now available

2. Register with DigiFam

Using your mobile phone, download the DigiFam App from the Google Play Store (for Android) or The App Store (for iOS)

Open the App and login using the credentials that were emailed to you after point of purchase

Click on the ‘Wi-Fi’ tab on the DigiFam App and click ‘Register Your DigiFam Unit’

You will be taken to a page where you will login and enter the MAC Address of the DigiFam unit

The MAC Address can be found on the label at the bottom of the DigiFam unit. The format is 1a2b3c4d5e6f

This will associate the box with your account.

Allow a couple of minutes for your unit to reboot and complete registration

Once all LED Lights are solid, you can then begin to connect the children’s devices to the DigiFam network

3. Connect your children’s devices

Connect your children’s devices to the DigiFam network the same way as any other network (the default password is “DigiFamwifi“and you can change this at any time – Click here to find out how to change the WIFI password).

Link Takes to How do I change my DigiFam pass

Recommended steps

Change the password to your home WiFi as well as the password to access your home router settings.

If your router has a WPS button, please contact your internet service provider to disable this button as it allows for any device to connect to your router without knowing the password.

It sometimes looks like two black, white or green arrows in an oval shape or is labelled WPS.

Additionally, the WPS button is known to have security flaws and should be disabled as a security measure.

Your setup is now complete.

Your kids’ devices will appear on the WIFI tab of your app as you connect them. You can now begin to create & apply your filters and schedules to your children’s devices.