How to uninstall SaferK on an Android Device
| To uninstall SaferK from an Android device, you can follow the steps below for both the full installation of SaferK, as well as SaferK lite. |
| 1. Login to your DigiFam Customer Portal |
| Go to www.DigiFam.com > “My Login” and enter the your DigiFam account login details. (same details you use to access the DigiFam App) |
| Select the “Mobile Devices” menu and the device that you wish to uninstall the DigiFam Mobile service from. |
| Under the ‘Device Info’ tab, you will see the option to uninstall as seen below |
| 2. Uninstall the Device |
| Click ‘Uninstall’ and click ‘Send Confirmation Code’ when asked “Are you sure you want to uninstall this device?” |
| 3. Confirm the Uninstallation |
| You will now be emailed a verification code as a security measure to ensure a successful uninstallation. |
| Go to your email, copy & paste the verification code into the window as seen in the image below |
| Once you enter the verification code and click ‘Uninstall’, this will remove SaferK from the Child Device and from the list of mobile devices on your DigiFam Account. |
| This will also free up a space to download DigiFam Mobile onto another child device if you wish. |
| If you did a full installation of SaferK, you can now do a factory reset of the child’s device. |
| If you installed SaferK Lite, please follow the steps below: |
| General Instructions |
| Go to the Settings App |
| Open the search tab, sometimes shown as a magnifying glass at the top of the screen |
| Search for “Install Unknown Apps” and press the first option |
| Scroll down to Saferk and select it |
| Click Uninstall |
| Click Deactivate and Uninstall |
| Click Ok |
| Xiaomi Devices: |
| Go to the settings App |
| Open the search bar at the top of the screen |
| Search for Device Admin Apps and open the result |
| Scroll down to SaferK and switch the toggle |
| Press Deactivate this device admin app |
| You can now uninstall the app from your child’s device. |
| Samsung Devices |
| Go to the Settings App |
| Lock Screen and Security |
| Install unknown apps |
| Scroll down to SaferK |
| Click the i symbol |
| Click Uninstall |
| Click Deactivate and Uninstall |
| Click Ok |