How to Uninstall DigiFam Mobile

If you would like to uninstall DigiFam Mobile from your child’s device, please follow the simple steps below.

If you are experiencing any issues with DigiFam Mobile, you can always email support@DigiFam.com for a swift reply.

1. Uninstallation;

Login to your Customer Portal. Go to www.DigiFam.com > “My Login”

Go to the ‘Mobile Devices” page

Select the Device you wish to uninstall the DigiFam Mobile Service

Click the ‘Uninstall’ button

 

You will be prompted “Are you sure you want to uninstall this device?”. Confirm by clicking on “Send confirmation Code”

 

2. Verify;

You will be emailed a secure verification code

Check your email for the code

Enter the code in the pop up menu on your customer portal

 

Click “Uninstall’ to complete uninstalling DigiFam Mobile.

You have now enabled your child device to uninstall SaferK from their device.

To uninstall SaferK from your child’s Android device, please follow the below:

How to uninstall SaferK on an Android Device